Contact
Contact PromptBox for support, billing, policy, and content reports.
Effective date: 2026-05-16
Support email
For product support, billing questions, refund requests, content reports, or privacy requests, email support@promptbox.art.
Content reports
For illegal, unsafe, NSFW, deepfake, or copyright concerns, include the artwork URL, reason for the report, and any supporting details.
Response time
We aim to respond to support and billing requests within 3 business days.