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Contact

Contact PromptBox for support, billing, policy, and content reports.

Effective date: 2026-05-16

Support email

For product support, billing questions, refund requests, content reports, or privacy requests, email support@promptbox.art.

Content reports

For illegal, unsafe, NSFW, deepfake, or copyright concerns, include the artwork URL, reason for the report, and any supporting details.

Response time

We aim to respond to support and billing requests within 3 business days.

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